Use cases

HandleHQ in action

Every business gets messages differently. HandleHQ extracts what matters and turns unstructured conversations into clean, actionable tickets, across any industry, in any language.

Clothing boutique

Custom order inquiry via WhatsApp

A customer sends an informal message about a custom garment. HandleHQ extracts the item, size, occasion, budget, and urgency, no back-and-forth needed from your team.

Ticket created
Request typeCustom order
ItemKurta (custom)
DetailsCollar + sleeve embroidery
OccasionEid
ChannelWhatsApp
1.8s Ticket created and customer replied to, vs about 15 min manual handling.
Real estate agency

Property viewing request via email

A prospective tenant emails about a listing. HandleHQ extracts property details, intent, contact information, and preferred timing, instantly logged as a qualified lead.

Ticket created
Request typeProperty viewing
Property3 bedroom apartment
IntentRent
NameUsman Khan
PreferredThis weekend
2.3s Qualified lead captured automatically, vs about 20 min manual triage.
Catering business

Wedding catering quote via WhatsApp

A customer in Dubai asks about catering for a wedding. HandleHQ collects guest count, date, menu preferences, and venue, everything needed to send an accurate quote.

Ticket created
Request typeCatering quote
EventWedding reception
DateSeptember 12
Guests~250
VenueDubai Marina
1.9s Complete event brief captured automatically, vs about 25 min of back-and-forth.
Home services

Repair request via WhatsApp

A homeowner in Riyadh describes a repair issue informally. HandleHQ identifies the problem types, rooms, and location, ready for your team to assign a technician immediately.

Ticket created
Request typeRepair visit
IssuesSink leak, AC fault
RoomsKitchen, master bedroom
LocationAl-Olaya, Riyadh
ChannelWhatsApp
2.0s Dispatch-ready ticket in under 3 seconds, vs about 10 min manual logging.
Pet grooming

Grooming appointment request via WhatsApp

A pet owner messages about a grooming appointment. HandleHQ extracts the pet's breed, size, temperament, and requested service, everything your groomer needs before the pet even arrives.

Ticket created
Request typeAppointment
PetGolden retriever, large
ServiceFull groom + nail trim
NotesNervous with clippers
ChannelWhatsApp
1.7s Groomer-ready ticket with temperament noted, vs about 10 min of back-and-forth.
Private tutoring

New student inquiry via email

A parent emails about tutoring for their child. HandleHQ extracts the subject, grade level, and preferred session mode, ready for the tutor to confirm a first session.

Ticket created
Request typeInquiry
SubjectMath, grade 10
ModeIn-person (home visit)
ScheduleTwice weekly
ChannelEmail
2.0s Complete tutoring brief captured automatically, vs about 15 min of scheduling emails.
Auto detailing

Mobile detail booking via WhatsApp

A customer messages about getting their car detailed. HandleHQ extracts the vehicle size and condition, the service package requested, and whether it's a drop-off or mobile visit, ready for your team to confirm scheduling.

Ticket created
Request typeAppointment
VehicleSUV
ConditionMud, pet hair
ServiceFull interior + exterior detail
Visit typeMobile (home)
1.9s Detailer-ready ticket with condition noted, vs about 10 min of back-and-forth.
Event catering

Corporate event catering inquiry via email

A customer emails about catering for a company event. HandleHQ proactively collects headcount, dietary needs, and the venue, everything your team needs before sending a quote.

Ticket created
Request typeCatering inquiry
EventCompany town hall
DateAugust 14
Guests~80
DietaryVegetarian, nut allergy
VenueOffice (delivery)
2.1s Complete catering brief captured automatically, vs about 20 min of back-and-forth.
Physiotherapy clinic

New patient referral via WhatsApp

A patient messages about starting physiotherapy. HandleHQ collects the affected body area, whether they were referred by a doctor or are self-referring, and how the issue is affecting them, everything your physiotherapist needs before the first session.

Ticket created
Request typeAppointment
AreaLower back
ReferralDoctor-referred
DetailsPain since car accident, hard to sit
ChannelWhatsApp
1.8s Referral details captured and ready for intake, vs about 10 min of manual notes.
Real estate agency

Seller listing inquiry via email

A homeowner emails about selling their property. HandleHQ asks whether they're looking to buy, sell, or rent, then branches into seller-specific details like property type and timeline, without ever quoting a price or guaranteeing a sale date.

Ticket created
Request typeInquiry
IntentSell
Property4 bedroom house
TimelineA few months
ChannelEmail
2.2s Seller lead captured and routed to a real valuation, vs about 15 min of back-and-forth.

What you get

What the AI does behind every case above

Not a roadmap. Here's what's live and running today, on every ticket, across all 30 verticals.

AI intake, email live, WhatsApp in progress

Customers message you; the AI replies, asks the right questions, and collects everything your team needs: name, request type, details, budget, timeline. Runs 24/7.

AI ticket summary and headline on every ticket

Each ticket arrives with an AI-written owner-facing headline and summary so your team sees the key facts at a glance, no reading through the full conversation required.

AI-drafted suggested reply, inline-editable

Alongside every summary, HandleHQ drafts a warm, ready-to-send reply in the customer's language. Review it, edit directly in the portal, and send, no blank-page writing.

30 pre-built industry verticals

The AI is pre-configured for 30 business types: clinics, couriers, tailors, pharmacies, restaurants, gyms, and more. Pick yours in Settings; the AI adjusts automatically.

Answers your customers’ real questions, from your own business facts

Teach the AI your hours, prices, and policies right in the portal. A customer question that matches gets an instant, accurate answer instead of a deflection, and everything else still becomes a ticket as normal.

Your business

Works for your industry too

HandleHQ is configurable for any business that handles customer messages. If your team spends time triaging WhatsApp or email, we can automate it.

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